Evan Hollowbrook

Evan Hollowbrook

Business Software & SaaS Solutions Analyst
Evan Hollowbrook is a business software analyst with 12 years of experience in SaaS platforms, productivity tools, and digital workflow systems. He helps organizations evaluate and implement software solutions that improve efficiency, scalability, and day-to-day operations. His work focuses on business software ecosystems, including ecommerce platforms, CRM systems, project management tools, and workflow automation solutions. Evan explains how different tools integrate within existing infrastructures and how to avoid fragmentation across systems. He frequently writes about software adoption strategies, user experience, and operational efficiency, helping teams reduce tool overload and improve productivity. His approach is practical, focusing on selecting tools that support long-term growth without unnecessary complexity. Specialization: SaaS platforms · CRM systems · Ecommerce tools · Workflow automation · Business software integration Experience: 12 years (since 2013) Education: BS Information Systems, Pennsylvania State University, 2012 · Certified SaaS Product Specialist, 2020
The future of business communication
VoIP Systems

The Future of VoIP Technology

Voice over Internet Protocol has evolved beyond simple phone service into an AI-powered, 5G-enabled communications platform. Learn how artificial intelligence, browser-native calling, and unified communications are reshaping business telephony, and what your company should prepare for as these technologies mature.
Person using VoIP phone number on laptop and smartphone for internet calls
VoIP Systems

What Is a VoIP Phone Number?

A VoIP phone number routes calls over the internet instead of traditional lines, offering cost savings of 40-60% and flexibility to use the same number across devices. This guide covers how VoIP numbers work, types available (local, toll-free, DID), how to get one, porting your existing number, and comparisons with traditional phones.
Employee submitting an IT support request through a service desk system
Help Desk

What Is an IT Service Desk?

IT service desk serves as the central contact point between technology teams and users, coordinating incident resolution, request fulfillment, and IT service management. Modern service desks integrate with ITIL frameworks to deliver proactive support beyond basic troubleshooting.
Cloud communication across devices
Cloud Storage

Cloud Based VoIP Systems Guide

Cloud based VoIP systems eliminate on-site phone equipment while delivering enterprise calling features through internet connections. This comprehensive guide covers architecture, costs, deployment strategies, and provider selection to help businesses transition successfully to cloud communications.
School LMS platforms shape teaching, learning, and communication
Learning Management

Schoology LMS Guide

Choosing a learning management system means committing to a platform that will shape how thousands of students learn. This guide examines what Schoology actually delivers, where it excels, and where districts have encountered friction—including detailed comparisons with Canvas and Google Classroom.
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