Evan Hollowbrook
Business Software & SaaS Solutions Analyst
Evan Hollowbrook is a business software analyst with 12 years of experience in SaaS platforms, productivity tools, and digital workflow systems. He helps organizations evaluate and implement software solutions that improve efficiency, scalability, and day-to-day operations.
His work focuses on business software ecosystems, including ecommerce platforms, CRM systems, project management tools, and workflow automation solutions. Evan explains how different tools integrate within existing infrastructures and how to avoid fragmentation across systems.
He frequently writes about software adoption strategies, user experience, and operational efficiency, helping teams reduce tool overload and improve productivity. His approach is practical, focusing on selecting tools that support long-term growth without unnecessary complexity.
Specialization: SaaS platforms · CRM systems · Ecommerce tools · Workflow automation · Business software integration
Experience: 12 years (since 2013)
Education: BS Information Systems, Pennsylvania State University, 2012 · Certified SaaS Product Specialist, 2020
The Future of VoIP Technology
Voice over Internet Protocol has evolved beyond simple phone service into an AI-powered, 5G-enabled communications platform. Learn how artificial intelligence, browser-native calling, and unified communications are reshaping business telephony, and what your company should prepare for as these technologies mature.
How to Select an LMS?
Choosing the wrong learning management system can derail training initiatives, frustrate employees, and waste tens of thousands of dollars. Organizations typically spend 3-6 months evaluating options before committing to a platform that will shape workforce learning for years.
What Is a VoIP Phone Number?
A VoIP phone number routes calls over the internet instead of traditional lines, offering cost savings of 40-60% and flexibility to use the same number across devices. This guide covers how VoIP numbers work, types available (local, toll-free, DID), how to get one, porting your existing number, and comparisons with traditional phones.
How to Choose the Best VoIP for Small Business?
Modern phone systems have evolved far beyond desk phones tethered to copper lines. VoIP technology now powers communication for millions of small businesses across the United States, offering flexibility that traditional phone systems simply can't match. This guide breaks down practical considerations, real costs, and common pitfalls.
Learning Management System Features Guide
Modern learning management systems offer far more than simple course delivery. From AI-driven personalization to sophisticated analytics and seamless integrations, understanding available lms capabilities helps organizations select platforms that match training objectives and workflows.
What Is an IT Service Desk?
IT service desk serves as the central contact point between technology teams and users, coordinating incident resolution, request fulfillment, and IT service management. Modern service desks integrate with ITIL frameworks to deliver proactive support beyond basic troubleshooting.
Cloud Based VoIP Systems Guide
Cloud based VoIP systems eliminate on-site phone equipment while delivering enterprise calling features through internet connections. This comprehensive guide covers architecture, costs, deployment strategies, and provider selection to help businesses transition successfully to cloud communications.
How to Set Up Ecommerce Bookkeeping?
Managing financial records for an online business demands precision and systems that traditional stores never needed. When transactions flow through multiple platforms simultaneously, keeping accurate books becomes exponentially more complex. This guide covers practical steps to establish reliable ecommerce bookkeeping.
LMS for Retail Training Guide
Learn how retail-specific learning management systems address high turnover, distributed workforces, and mobile training needs. Compare pricing models, essential features, and implementation strategies for training frontline retail employees effectively.
Schoology LMS Guide
Choosing a learning management system means committing to a platform that will shape how thousands of students learn. This guide examines what Schoology actually delivers, where it excels, and where districts have encountered friction—including detailed comparisons with Canvas and Google Classroom.










